◊ Arrive 15min prior to your appointment, to complete necessary documents.
◊ Give your therapist feedback, let him/her know if you have any special needs or disabilities so that your visit is comfortable.
◊ Know that you are in a professional spa environment and do not expect anything other than therapeutic or spa services.
◊ Communicate your preferences during treatment so that therapist can adjust to you.
◊ Be considerate to yourself and others. For example turn off your cell phone and be mindful of other clients space.
◊ You may relax for a while once a treatment has been completed, but please be aware that the treatment room needs to be prepared for the next client.
◊ Do not take food or refreshments to a spa.
◊ Tipping is not necessary, but would be greatly appreciated.
• Loyalty cards are issued after your 10th visit. You will receive 1 treatment of your choice absolutely FREE!
• Please notify us of your intention to cancel any appointment 2 hours prior to the appointment.
• Bookings for Saturdays, Sundays & Public Holidays should be made at least 24 hours prior to avoid disappointment.
• Out Bookings are available Monday to Thursday, 09:00 – 21:00, Fridays, 09:00 to 19:00, 2 hours prior notice required.
• Please supply us with a full and accurate medical history if any, so that we may best meet your needs.
• If in doubt please consult with your GP.
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